Quality Assurance

At Three Sixty, quality assurance is at the heart of everything we do. We are committed to maintaining the highest standards across our services and ensuring that our practice meets the expectations of schools, local authorities and all referring clients.

Our work is quality assured through ongoing feedback, communication and review with the schools, local authorities and referring organisations we work alongside. This helps us ensure that our services remain safe, effective, professional and responsive to the needs of the individuals we support.

Our comprehensive Quality Assurance (QA) framework includes regular review and monitoring of our policies, procedures and practice. This includes, but is not limited to:

• Safeguarding and child protection
• Travel and transport procedures
• Working with low-level concerns
• Whistleblowing
• Health and safety
• Risk assessment and management
• Staff conduct and professional standards
• Equality, diversity and inclusion
• Complaints and feedback
• Data protection and confidentiality
• Staff training, supervision and ongoing development

We regularly review our policies and procedures to ensure they remain current, effective and aligned with relevant statutory requirements and best practice.

Transparency and accountability are extremely important to us. If you would like to see a copy of our Quality Assurance folder or require any further information about our QA processes, please contact us at vhyman@360ap.org.uk.